Methods to cancel ExpressVPN and get a full refund

ExpressVPN is among the best VPNs in the marketplace, with user-friendly apps, wonderful pace check scores and a powerful safety file. In my ExpressVPN review, I discovered it to dwell as much as its constructive phrase of mouth, particularly when unblocking international streaming websites. However no service is ideal, and my cup of VPN tea just isn’t everyone’s. For those who’re seeking to swap away, comply with this information to cancel ExpressVPN.

Methods to cancel ExpressVPN on desktop

Regardless of the place you initially signed up for ExpressVPN, you may cancel by way of your browser on a desktop platform. With any browser (i.e. Chrome, Safari, and so forth), the steps are as follows. Notice that doing this can immediately cancel your ExpressVPN subscription and revoke your entry to the service.

1. Go to expressvpn.com. Within the high bar, click on on My Account. Enter your username and password to register.

2. You will be taken to your account dashboard. Within the menu on the left-hand facet of the display screen, click on Subscription.

3. Scroll down till you discover the phrases “Subscription particulars.” It’s best to see a field containing the month-to-month value of your subscription. On the proper of that field, click on Cancel Subscription.

4. From right here, comply with the on-screen prompts to finish cancellation.

For those who’re not able to lose ExpressVPN service simply but, you may finish auto-renewal as a substitute of cancelling altogether. You will nonetheless be capable to use ExpressVPN till your subscription runs out.

To cancel auto-renew, go to the subscription tab of your account dashboard and discover the field along with your subscription ID (it needs to be proper on the high). In that field, click on the hyperlink that claims Edit subscription settings, then scroll down and click on Flip Off Automated Renewal. For those who change your thoughts earlier than your subscription lapses, you can flip it again on later.

Methods to cancel ExpressVPN on cellular

You can even cancel ExpressVPN in your telephone or pill, however the course of is basically the identical — some buttons are simply somewhere else. As above, this immediately ends your ExpressVPN subscription. This is the best way to do it.

1. Go to expressvpn.com in your cellular browser. Faucet the three horizontal strains on the top-right, then within the menu that seems, faucet My Account.

2. Within the account dashboard, faucet the three horizontal strains on the top-right as soon as once more. This time, scroll all the way down to the expanded “My Account” menu and faucet Subscription.

3. Scroll all the way down to the “Subscription particulars” field and faucet Cancel Subscription.

4. Observe the prompts on the display screen to finish cancellation.

Like on desktop, it’s also possible to flip off auto-renewal so your subscription ends when your present pay interval expires. Go to the subscription tab of your account dashboard as described within the steps, discover the field along with your subscription ID, then comply with the steps from the final paragraph of the earlier part.

Cancelling ExpressVPN by way of an app retailer

The web site is sort of all the time the precise option to cancel ExpressVPN, however there may be one exception: if you happen to initially signed up by way of the Google Play Retailer or Apple App Retailer. This contains each paid subscriptions and the 7-day free trials ExpressVPN gives to app retailer customers.

On this case, you may must cancel by way of the app retailer the place you initially made the acquisition. On Apple, open the app retailer, then faucet Subscriptions and scroll down to seek out ExpressVPN. On Android, open Google Play and faucet Cost & subscriptions, then Subscriptions. In each circumstances, as soon as you have discovered ExpressVPN, faucet it and scroll down to seek out the button for cancellation.

Methods to get a refund from ExpressVPN

ExpressVPN gives a full refund to anybody who cancels a subscription inside 30 days of buy. You can even get a refund in case your subscription renews with out your consent — if that occurs, you could have 14 days to request your a reimbursement.

There is no devoted button for asking for a refund. As a substitute, you may must contact ExpressVPN. To do this, go to expressvpn.com/help, then click on on the button within the bottom-right nook that claims Need assistance? Chat with us! This may open a chat with a bot which you should use to ask in your a reimbursement. Sadly, there is no public hyperlink to e-mail the help workforce, so dwell chat is the one choice right here.

ExpressVPN alternate options

Relying on what made you need to cancel ExpressVPN, there are a couple of different VPNs you may like higher. Proton VPN is my favourite supplier in the intervening time, combining nice apps with a singular give attention to privateness rights (it is also cheaper). NordVPN has lots of helpful options ExpressVPN leaves off its no-frills purchasers. And if you happen to’re all about pace, Surfshark is the present quickest VPN in my assessments.